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Noticeboard

Extended Access

Following  a National Government initiative from 1st September 2018 extra appointments will be offered across the whole of Tamworth (The New Mercian GP Network), including evening and weekend appointments.

Additionally a new on line digital service will be available on Sunday mornings where appointments will be offered with a GP via the Q Doctor App. (This is a video link facility to a doctor). Posters will be available in the surgery shortly; please click on this link for further details https://www.qdoctor.io/  Patients will have to register for this facility and download the relevant app.

Please note not all ailments are treatable via Qdoctor, see qdoctor website;-

https://sesandspccg.nhs.uk/our-service/extended-primary-care-services

All practices across Tamworth are participating in this extended access. For further information please contact the surgery reception.

          

Friends and Family Test

The FFT is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.

The initial Friends and Family test question is:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment"

Extremely likely, Likely, Neither Likely or unlikely, Unlikely, Extremely unlikely,

Dont know

The Practice has to submit the totals for each of the above answers to NHS England on a monthly basis.

We also ask two further questions:

What do  you like about our Practice?

What areas do you think we could improve?

The comments for these questions are collated and discussed at Practice Meetings.  We are continually trying to improve the services we offer and welcome any feedback.

Click link below to print out Friends and Family Questionnaire and return it to the Surgery.

 Friends & Family Questionnaire



 
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