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Noticeboard

WALK-IN EMERGENCY CLINIC - In response to complaints and suggestions about the appointment system, the Practice has chosen to adopt a walk-in emergency surgery.  Any patient with a single URGENT problem, needing to be seen the same day, may choose to attend between 8.30am and 10.30am on a sit and wait basis. Patients will be seen in order of priority.

NAMED GP FOR PATIENTS

Aldergate Medical Practice provides all patients with a named GP to oversee their care.  This will not affect systems already in place and you will be able to continue to book appointments with other GP's in the Practice.

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the surgery after sufficient time has elapsed.

Test results are available between 2pm and 5pm Monday to Friday. Our reception staff are not qualified to comment on results they will only inform you of any instructions the doctor has provided. The doctor may request a telephone consultation for  x-ray or ultrasound results.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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